Privacy Policy

Privacy Policy

Introduction

Welcome to https://residential-garage-doors-los-angeles.easygaragefix.com (hereafter referred to as “Residential Garage Doors Los Angeles,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and similar laws in Colorado, Utah, Connecticut, Virginia, South Africa, etc.

Scope

This policy covers all aspects of our website (https://residential-garage-doors-los-angeles.easygaragefix.com), mobile applications, online services, and products offered by Residential Garage Doors Los Angeles. Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies that govern data collection and usage.

Processing Activities

This Privacy Policy applies when you:

  1. Use any of our applications or online services as an authorized user.
  2. Visit our website(s) linked to this policy.
  3. Receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account, such as usernames, passwords, and registration data.
  2. Payment Information: Credit/debit card details, billing addresses, and transaction records.
  3. Financial Information: Bank account information for direct deposits or payments.
  4. Purchase Information: Data about products or services you’ve purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, mobile network information, and location data from your mobile device.
  6. Location Data: Geolocation information provided when you interact with our services on a map or during delivery/service requests.
  7. Feedback: Comments, reviews, surveys, and responses to customer support inquiries.
  8. Social Media Information: If you choose to log in via social media accounts, we may collect data from those platforms (with your consent).
  9. Product Information: Details about products viewed or purchased on our site, including preferences and customization options.

We gather this information through direct user input, interactions with our services, and automated technologies, such as tracking cookies and web beacons. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy agreements.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functions, such as allowing you to log in and navigate the site.
  • Preference Cookies: Remembering user preferences, language settings, and ad preferences.
  • Analytics Cookies: Tracking website usage, gathering aggregated data about users’ interactions, and helping us improve our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize your data.

Security Measures

Residential Garage Doors Los Angeles implements robust security measures to protect your personal data:

  • Encryption of data during transmission and at rest.
  • Engagement of secure third-party processing partners.
  • Regular security audits and updates to safeguard systems and data.

Children’s Privacy

We do not knowingly collect or intentionally target personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure or ‘right to be forgotten.’
  • Restriction or objection to the processing of your data.
  • Right to data portability.
  • Right to withdraw consent (if applicable).
  • Right to complain to relevant supervisory authorities.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in a timely manner and provide explanations where necessary.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For inquiries, requests to unsubscribe from communications, or questions regarding this policy and your data, please contact us: